Terms and Conditions

Tickets for this event must be paid in advance, upon booking.

In the event of a cancellation from the customer, Balfour Winery is unable to offer refunds.

In the event of Balfour Winery cancelling, we will issue a full refund. 

A tasting measure is approximately 50ml. If there are elements of this experience in which guests cannot or prefer not to participate, for example, a guest is unable to or chooses to abstain from drinking alcohol, no discount will be provided but an alternative soft drink will be offered.

Only food and beverages purchased at Balfour Winery may be consumed on-site. Picnics on the Estate are not allowed under any circumstance.

Only visitors over 18 years old will be able to taste the alcohol available. Proof of age may be required (passport/driving license/ID Pass Card).

Dogs are not allowed on tours or to walk the estate (except guide dogs).

Balfour Winery cannot be held responsible for any loss or damage caused to vehicles or property, howsoever caused, whilst on the premises.

Elements of a Balfour Experience may be held on our upstairs level only accessible via stairs. If you have specific access requirements, please contact us at least 48 hours in advance on 01622 832794.