Pricing
Ticket Pricing
Standard = £15
and includes a visit to Santa plus a dog toy
plus a FREE digital download of your photo
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Don't forget, we also run a Santa's Grotto for small humans too!
See our other festive events
* All dogs must be kept on a lead at all times during this experience. *
We regret that dogs not on a lead will not be permitted to enter the grotto experience.
Important Information - please read
In the event that WE need to cancel your booking for any reason such illness of our Santa or snow days, or technical reasons then we will offer the chance to re-book for a different date, or where this is not possible offer you a full refund including the booking fee.
If YOU need to change your booking this can be done via the link on your booking confirmation that will be sent to you via Email. Changes can be made via the online portal up to 1 day before the event. If you need to make changes after this, please call us on 01536 722635. There is no charge to amend or change your booking however please be aware that the closer we get to December 24th the fewer the options available to change your booking.
For full details of our Ticket Sales Terms and Conditions please click here
SLOT INFORMATION
Please note: Time slots are 6 minutes each within the event time. Slot timings are to allow us to manage the queue and provide as short a wait time as possible. There will be a maximum of 15 dogs (with humans) in any one hourly slot split into 20 minute intervals. We try our best to run to time, but occasionally our timings may run a little over, extending slightly your wait time. Should our timings run over we will run in the original running order of slots.
Additional Important Information
We want you to enjoy this event and in order to make the event safe for you, your dog and other customers we ask that you follow these few simple rules.
Dogs listed under the Dangerous Dogs Act of 1991 will not be permitted.
We also reserve the right to refuse entry to any dog exhibiting aggressive behaviour.
If you are in doubt as to the temperament of your dog, please ensure they are muzzled.
Please ensure you clean up after your dog, Ensure your dog is up to date with vaccines and are not in season.
You agree that by continuing to book you will abide by these additional important rules
Thank you