Pricing
Ticket Pricing
Standard = £15
Off Peak = £13 (£2 reduction)
and includes a visit to Santa plus a toy of your child's choice from his toy workshop
Please note: Standard Price tickets are shown, until you select an Off Peak date whereby the price is adjusted automatically to the selected Off Peak pricing.
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Off Peak Dates
2nd - 6th December, 9th-13th December and 16th-20th December 2024
STANDARD Dates
16th,17th,23th,24th and 30th November, 1st, 7th, 8th, 14th, 15th, 21st, 22nd, 23rd and 24th December 2024
We also run a Quiet Santa event for those children that prefer a quieter experience
PLUS new this year is Santa Paws - get a photo with your dog and Santa - doggies deserve a visit to Santa too!
See our other festive events
Important Information - please read
In the event that WE need to cancel your booking for any reason such illness of our Santa or snow days, or technical reasons then we will offer the chance to re-book for a different date, or where this is not possible offer you a full refund including the booking fee.
If YOU need to cancel or change your booking this can be done via the link on your booking confirmation that will be sent to you via Email. Changes can be made via the online portal up to 1 day before the event. If you need to make changes after this, please call us on 01536 722635. There is no charge to amend or change your booking however please be aware that the closer we get to December 24th the fewer the options available to change your booking.
For full details of our Ticket Sales Terms and Conditions please click here
SLOT INFORMATION
Please note: Time slots are 20 minute intervals through the day. Your booked time slot is the time in which you join the queue for the grotto Slot timings are to allow us to manage the queue and provide as short a wait time as possible. There will be a maximum of 5 children per twenty minute slot. Children booked together on one booking will be able to enter the grotto together. We try our best to run to time, but occasionally our timings may run a little over, extending slightly your wait time. Should our timings run over we will run in the original running order of slots.